I’m still wondering aswell, if network conditions LAN/WAN (for some) might also prove to be an issue with the streaming services? I’m sure I read somewhere something about that online. I guess there might possibly be some ‘teething’ issues with the ‘badge’ display on the ‘Now Playing’ screen, with certain Sonos setups - I don’t have a Play:5 (gen 2) to help test some of the things mentioned here, but I presume they will get sorted in the not too distant future. That’s interesting about the possible display issues, although looking at the respective bandwidth being used they appear correct for myself at least. Just talked with Sonos support while they did a diagnostic and they confirmed I am actually getting UHD from my Move and Play:5s (Gen 2) but there are apparently display issues with Now Playing that need to be worked out… But I can confirm my home theater setup with my Arc/sub/One SLs will show “Atmos” in Now Playing when I play Atmos tracks from my Amazon Music Unlimited subscription. I have yet to get an UHD icon for any Amazon Music Unlimited tracks played via my Move and Play:5s (Gen 2).
Note: it may take a short time to switch between 16-bit (HD) to 24-bit (UltraHD) and I believe Network conditions can (may) play a part in the format delivered too.Īll of my Sonos equipment is compatible for UHD and I have an Amazon Music Unlimited subscription. When I play the Ed Sheeran Equals album it displays in the Now Playing window from within the Sonos app as only “HD”. Perhaps try the Ed Sheeran ‘Equals’ album, that shows here as UltraHD on a Sonos One stereo pair and it shows as Atmos playback on the Sonos Arc. Yet when I go through the Amazon music app I do see them. Has the update for Amazon HD been released yet? I just subscribed to it and when playing through the Sonos app I do not see any HD or Ultra HD tracks available.
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